Cancellation Policy

Last updated: 02/10/2025

Projects:

  • Cancel anytime with written notice. A 15% kill fee of remaining project value may apply to cover rescheduling/admin.
  • We’ll invoice for all work completed to date plus committed third-party costs.
  • Upon settlement, we hand over deliverables produced to date (see IP terms).

Retainers / Care Plans:

  • Cancel with 30 days’ written notice. Service continues until end of paid period.

We may suspend/cancel for non-payment, abusive conduct, illegal content, or security risk.