Last updated: [02/10/2025]
Accepted methods: Paystack (cards/EFT), ACH/EFT, PayPal (USD), invoice.
Currency: USD (unless otherwise agreed).
Invoices & due dates: Due on receipt unless stated. Retainers bill in advance on the same day each month.
Deposits: Projects require a 50% deposit to commence.
Milestones: 30% at design approval, 20% at pre-launch (before DNS cutover).
Late payment: Work may pause after 7 days overdue. Interest may accrue at 2% per month or the maximum allowed by law.
Third-party costs: Domains, hosting, premium plugins, stock, ad spend, SaaS are paid by client or re-billed at cost.
Chargebacks: Contact us to resolve disputes before filing. Unresolved chargebacks may incur investigation/admin fees.
Company details:
Legal name: Viken Enterprises (Pty) Ltd Trading as Viken Technologies
Reg no.: 2021/649375/07 • Address: Hartenbos, Western Cape, South Africa
Support: info@viken-technologies.com • +27 827717009 •